Core Skills

Core Skills

Boundaries and Ethics in Health and Community Settings

Boundaries and Ethics in Health and Community Settings

4 hours

$139.00 incl. GST

Develop an understanding of significant ethics and boundaries concepts. Learn to make decisions that protect people’s rights while minimising the risks to the healthcare worker, and use an ethical dilemma problem-solving framework.

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Debriefing: Understanding the Benefits and Learning Fundamental Skills

Debriefing: Understanding the Benefits and Learning Fundamental Skills

4 hours

$139.00 incl. GST

Debriefing is a dialogue between two or more people who have been involved in a critical situation/incident. This workshop provides an overview regarding the benefits of debriefing alongside identifying fundamental skills in relation to the debriefing process.

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De-escalation Refresher and Breakaway Techniques

De-escalation Refresher and Breakaway Techniques

3 hours

From $89.00 incl. GST

Revisit verbal de-escalation strategies and environmental considerations before teaching practical and evasive techniques to ensure that both you and your client are kept as safe as possible in an actual or potential physical assault situation.

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De-escalation: Effective Communication to Manage Distress

De-escalation: Effective Communication to Manage Distress

4 hours

$139.00 incl. GST

Gain the skills to identify and de-escalate an agitated person while keeping yourself and others safe. Gain confidence in managing distress and aggression, and strategies for self-control. Learn the role of communication and the importance of debriefing following a challenging situation.

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Effective Note Writing for Community Support Work

Effective Note Writing for Community Support Work

3 hours

$109.00 incl. GST

Develop your skills to effectively and clearly document your work in supporting people with mental health issues.

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Compassion Fatigue and Burnout: Recognising the Signs and Strategies for Prevention and Recovery

Three hours

$109.00 incl. GST

Know how to respond and recover from empathy fatigue and emotional burnout – essential tips and strategies.

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Enhancing Skills to Ensure Safe and Supportive Client-Focused Relationships

Enhancing Skills to Ensure Safe and Supportive Client-Focused Relationships

4 hours

$139.00 incl. GST

Learn skills to engage in safe and effective relationships with clients in support-focused situations while maintaining your own safety and boundaries.

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Mental Health Legislation: Understanding the Law, Client’s Rights and Privacy

Mental Health Legislation: Understanding the Law, Client’s Rights and Privacy

4 hours

$139.00 incl. GST

This workshop is an introduction to health-related legislation for community workers. It will provide you with the knowledge and understanding to ensure you are managing your role within the boundaries of relevant health-related legislation in Aotearoa in order to protect the rights of those individuals affected.

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Safer Home Visiting in Community Work

Safer Home Visiting in Community Work

3 hours

$109.00 incl. GST

Safety is important when travelling around the community, and working in private homes presents potential risks to staff and clients. This workshop will develop your confidence and skills to decrease risk and manage difficult situations.

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Te Tiriti o Waitangi and Healthcare

Te Tiriti o Waitangi and Healthcare

3 hours

$109.00 incl. GST

Explore the reality of Te Tiriti, the issues it presents for healthcare, and its implications for practitioners and services in the broader healthcare setting.

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Understanding the Mental Health System: Specialist Services, NGOs and Community Agencies

Understanding the Mental Health System: Specialist Services, NGOs and Community Agencies

3 hours

$119.00 incl. GST

This workshop will introduce those new to the Mental Health workforce or those working outside of this sector, an insight into the workings of the Mental Health sector.

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