Core Skills

Understanding School Avoidance and How to Re-engage Young People

Understanding, Identifying and Addressing Health Needs: Wellbeing in Clinical Practice

Improve health outcomes in clinical practice by exploring key health determinants and the influence of Aotearoa New Zealand’s legislation and policy.

Boundaries and Ethics in Health and Community Settings

Develop an understanding of significant ethics and boundaries concepts and explore an ethical dilemma problem-solving framework.

Communication and Breakaway Techniques: De-escalation Refresher

Revisit verbal de-escalation strategies and environmental considerations to ensure that both you and your client are kept as safe as possible in an actual or potential physical assault situation.

Effective Communication to Manage Distress: De-escalation Techniques

Gain the skills to identify and de-escalate an agitated person while keeping yourself and others safe. Gain confidence in managing distress and aggression, and strategies for self-control.

Effective Note Writing for Community Support Work

Develop your skills to effectively and clearly document your work in supporting people with mental health conditions.

Compassion Fatigue and Burnout: Recognising the Signs and Strategies for Prevention and Recovery

Know how to respond and recover from empathy fatigue and emotional burnout – essential tips and strategies.

Mental Health Legislation: Understanding the Law, Client’s Rights and Privacy

Explore health-related legislation for community workers and ensure you are managing your role within the boundaries of relevant health-related legislation in Aotearoa.

Home Visiting in Community Work

When working in the community and in private homes, we need to ensure everyone’s safety and be respectful. Develop your confidence and skills to decrease risk and manage difficult situations.

Te Tiriti o Waitangi and Healthcare

Explore Te Tiriti o Waitangi with a lens of understanding and opportunities for healthcare practitioners and services in the broader healthcare setting.

Understanding the Mental Health System: Specialist Services, NGOs and Community Agencies

This workshop will introduce those new to the Mental Health workforce or those working outside of this sector, an insight into the workings of the Mental Health sector.