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Effective Note Writing for Community Support Work

Develop your skills to effectively and clearly document your work in supporting people with mental health issues.



Develop the skills to effectively and clearly document the work you do in supporting people with mental health issues. It will enable you to ensure documentation is wholly reflective of the health care relationship and activities while concentrating on ensuring the notes written are well developed and meet legislative and workplace requirements.

Overview and Learning Intentions

  • Why note writing is important 

  • Explore the barriers to good note writing

  • Correct and factual documentation

  • Understand legislative requirements around documentation

  • How to write notes that meet requirements of your work

  • Critique notes for accuracy, legibility and sensibility

  • Practice effective note writing

Let's Get Real

1. Working with people experiencing mental health and addiction needs

6. Applying law, policy and standards

7. Maintaining professional and personal development

Facilitated by Dr Chris Taua

PhD, RN, BN, MN(Distinction), PGC(MH), CAdTch, FNZCMHN

Chris is a registered nurse by profession with a background in mental health. She has over 25 years' experience in health/disability sectors. Her education portfolio includes mental health, disability, ethics and boundaries, communication and de-escalation, collaborative note writing, and culturally safe practice. Her PhD explored the mental health inpatient experiences of people with intellectual disability and she continues to publish on this and other topics including cultural diversity/cultural safety. She is currently Director and primary Consultant for ‘Pumahara Consultants, Personal and Professional Development Specialists’ and holds an Honorary Senior Lecturer role with The University of Queensland as well as other teaching roles with Universities around NZ and Australia.


Workshop Type: Introductory | Workshop Level: Four | Catering: Refreshments provided

Terms and Conditions

  • Cancellations made up to 10 working days before a workshop will incur a $39 service fee.

  • Cancellations (or non-attendance) made 10 working days or less will not be refunded and the full workshop fee will be charged. 

  • No fee applies if you are able to find a replacement participant.

  • MHERC reserves the right to cancel a workshop at any time due to unforeseen circumstances or insufficient registrations.

  • Only one person may view a webinar session per registration.

Please read our full Terms and Conditions before registering.

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