Improve your experience. We are very sorry but this website does not support Internet Explorer. We recommend using a different browser that is supported such as Google Chrome or Mozilla Firefox.

Understanding the Mental Health System: Specialist Services, NGOs and Community Agencies

This workshop will introduce those new to the Mental Health workforce or those working outside of this sector, an insight into the workings of the Mental Health sector.



Gain an insight into the inner workings of the Mental Health system and how to access services. Explore Te Whatu Ora - Waitaha/Canterbury's (formerly CDHB) Specialist Mental Health Services, non-governmental organisations (NGOs), and other community and voluntary agencies that can support people in the community. In a vibrant and ever-changing sector, this workshop is an essential tool in the orientation of those who are new to the sector, those from outside the sector or for those wanting a refresher. This workshop includes the MHERC Canterbury Mental Health Directory resource.

Overview and Learning Intentions

  • Understanding what and where the system and sector have been influenced

  • Overview of Primary Health initiative "Te Tumu Waiora"

  • Overview of Te Whatu Ora - Waitaha Specialist Mental Health Services

  • Overview of non-government organisations, specifically contracted by Te Whatu Ora - Waitaha to provide community-based alternatives for people living with mental health issues

  • Overview of community and voluntary-based services that could support people living with mental health issues

  • How to connect with each agency - access, processes and procedures

  • Discover how a combination of service provisions can provide the people you support to live well in the community

Let's Get Real

1. Working with people experiencing mental health and addiction needs

2. Working with Māori

3. Working with whānau

4. Working within communities

7. Maintaining professional and personal development

Facilitated by Jacqueline (Jackie) Moore 

RegSW, BSW, Post Grad Dip Mgmt, MBA

Jackie has been an active member of the mental health and addiction sector since 2001 and held the co-chair role at Navigate Waitaha (Canterbury Mental Health and Addiction NGO Leadership Group) for four years. Her experience across a range of roles and organisations provides insight into mental health service delivery, strategic health direction and organisational development.

Workshop Type: Introductory | Workshop Level: Four | Catering: Refreshments provided

Terms and Conditions

  • Cancellations made up to 10 working days before a workshop will incur a $39 service fee.

  • Cancellations (or non-attendance) made 10 working days or less will not be refunded and the full workshop fee will be charged. 

  • No fee applies if you are able to find a replacement participant.

  • MHERC reserves the right to cancel a workshop at any time due to unforeseen circumstances or insufficient registrations.

  • Only one person may view a webinar session per registration.

Please read our full Terms and Conditions before registering.

Press enter to see more results