Universal Topics

Become a certified mental health first aider

This workshop will equip you with key skills that can help you manage conflict, and transform challenging conversations into constructive and beneficial discussions.

This ‘101’ level workshop is designed to equip you with the foundational knowledge and tools needed to support trans individuals in your workplace community. It is our recommended starting point for building cultural competency around trans inclusion and allyship.

Cultural Intelligence or Cultural Quotient (CQ) helps you communicate and connect with people of different backgrounds, cultures, and races. This workshop encourages participants to explore challenges, opportunities, and tools to apply CQ to their professional practice.

Gain the skills to identify and de-escalate an agitated person while keeping yourself and others safe. Gain confidence in managing distress and aggression, and strategies for self-control. Learn the role of communication and the importance of debriefing following a challenging situation.

Revisit verbal de-escalation strategies and environmental considerations before teaching practical and evasive techniques to ensure that both you and your client are kept as safe as possible in an actual or potential physical assault situation.

This focused workshop explores how best to support men’s wellbeing, how to identify signs of distress and how to engage in a way that resonates with them.

Learn how to support people better by not burning-out and being a support for your colleagues and agency. This is about recognising our recent experiences and how to work through it.

This workshop will provide an introduction to the influences which shape LGBTTQIA+ people’s wellbeing and practical strategies in how to support them.

In all aspects of our daily lives we are interacting and communicating with others yet so often there are times when there is miscommunication and confusion leading at times to conflict and less than satisfactory outcomes in the workplace.