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Understanding Different Personality and Communication Styles in the Workplace

In all aspects of our daily lives we are interacting and communicating with others yet so often there are times when there is miscommunication and confusion leading at times to conflict and less than satisfactory outcomes in the workplace.



In all aspects of our daily lives we are interacting with others, yet so often there are times when there is miscommunication and confusion which can lead to conflict or less than satisfactory outcomes. This is because each of us is conditioned to communicate from our own personality style. Understanding our own communication style is a key step in improving workplace relationships. In this workshop you will explore your own personality style and understand how that influences the way you interact and communicate with others.

This workshop is also available to attend online - register here.

Overview and Learning Intentions

  • Understand different personality styles

  • Gain an insight into ones own personality style and corresponding ways of communicating

  • Understand conflict in relationship styles

  • Learn how to work and communicate effectively with each other

  • Identify and describe ways to improve engagement in the workplace

Let's Get Real

  • Maintaining professional and personal development 

  • Challenging discrimination

Facilitated by Dr Chris Taua 

PhD, RN, BN, MN(Distinction), PGC(MH), CAdTch, FNZCMHN

Chris is a registered nurse by profession with a background in mental health. She has over 25 years' experience in health/disability sectors. Her education portfolio includes mental health, disability, ethics and boundaries, communication and de-escalation, collaborative note writing, and culturally safe practice. Her PhD explored the mental health inpatient experiences of people with intellectual disability and she continues to publish on this and other topics including cultural diversity/cultural safety. She is currently Director and primary Consultant for ‘Pumahara Consultants, Personal and Professional Development Specialists’ and holds an Honorary Senior Lecturer role with The University of Queensland as well as other teaching roles with Universities around New Zealand and Australia.


Workshop Type: Introductory | Workshop Level: Four
Subsidised Rate: Check if you are eligible here. Tick applicable box when registering to apply discount
Early Bird Discount: $10 discount is available on registrations made up to 8 weeks before the workshop date (automatically applied at checkout)

Terms and Conditions

  • Cancellations made up to 10 working days before a workshop will incur a $39 service fee.

  • Cancellations (or non-attendance) made 10 working days or less will not be refunded and the full workshop fee will be charged. 

  • No fee applies if you are able to find a replacement participant.

  • MHERC reserves the right to cancel a workshop at any time due to unforeseen circumstances or insufficient registrations.

  • Workshops may be moved to online delivery due to changes in Covid-19 alert levels.

Please read our full Terms and Conditions before registering.

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