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Interpersonal Skills

Interpersonal Skills

De-escalation: Effective Communication to Manage Distress

4 hours

From $119.00 incl. GST

Gain the skills to identify and de-escalate an agitated person while keeping yourself and others safe. Gain confidence in managing distress and aggression, and strategies for self-control. Learn the role of communication and the importance of debriefing following a challenging situation.

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Utilising Character Strengths to Empower Yourself and Others

3 hours

$99.00 incl. GST

This workshop examines the nature of an individual’s personal strengths, how these affect values, motivation and wellbeing, and how they can be used to craft situations to use our strongest personal resources.

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Enhancing Skills to Ensure Safe and Supportive Client Focused Relationships

3 hours

$99.00 incl. GST

Our lives rely on effective interpersonal skills both personally and professionally. This workshop aims to give you those skills to effect safe and effective relationships with clients in supportive focused situations while maintaining your own safety and boundaries.

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Identifying and Responding to Conflict and Bullying in the Workplace

3 hours

$99.00 incl. GST

This workshop will help participants understand why bullying behaviour may occur, how to respond, develop strategies to prevent bullying from escalating, and how to enhance relationships. It will explore the notion of bullying from a personal and wider lens and help participants to understand their own conflict management style.

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Utilising Character Strengths to Empower Yourself and Others

3 hours

$99.00 incl. GST

LIVE WEBINAR | This workshop examines the nature of an individual’s personal strengths, how these affect values, motivation and wellbeing, and how they can be used to craft situations to use our strongest personal resources.

More information

De-escalation: Effective Communication to Manage Distress

4 hours

From $119.00 incl. GST

ONLINE WORKSHOP | Gain the skills to identify and de-escalate an agitated person while keeping yourself and others safe. Gain confidence in managing distress and aggression, and strategies for self-control. Learn the role of communication and the importance of debriefing following a challenging situation.

More information

Conflict Management: Achieving Solutions and Preserving Relationships

3 hours

From $89.00 incl. GST

ONLINE WORKSHOP | Those who understand conflict and their own reactions to it can manage difficult encounters with diplomacy, credibility and professionalism. Rather than fearing conflict you can become proficient at handling it with confidence and competence.

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Cultural Safety and Diversity: Taking Your Practice to a New Level

3 hours

From $79.00 incl. GST

Each of us arrives to our role with various values and beliefs that are unique and important to us. Clients also have their own set of values and beliefs that are important to them. This often causes a clash. What this workshop will do is guide you to provide the support and care that meets the client’s needs in a way that maintains their and your personal, social and cultural identity.

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Cultural Safety and Diversity: Taking Your Practice to a New Level

3 hours

From $79.00 incl. GST

ONLINE WORKSHOP | Each of us arrives to our role with various values and beliefs that are unique and important to us. Clients also have their own set of values and beliefs that are important to them. This often causes a clash. What this workshop will do is guide you to provide the support and care that meets the client’s needs in a way that maintains their and your personal, social and cultural identity.

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Understanding Diversity: Working Together in a Multicultural Environment

4 hours

$129.00 incl. GST

The world is so much more dispersed now and people from all walks of life are living and working everywhere. Gone are the days of working predominantly with people who grew up where you did. Are you able to navigate the multi-cultural workplace with little difficulty or do you sometimes struggle to understand why others think and act in ways different to you?

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Understanding Diversity: Working Together in a Multicultural Environment

4 hours

$129.00 incl. GST

LIVE WEBINAR | The world is so much more dispersed now and people from all walks of life are living and working everywhere. Gone are the days of working predominantly with people who grew up where you did. Are you able to navigate the multi-cultural workplace with little difficulty or do you sometimes struggle to understand why others think and act in ways different to you?

More information

Enhancing Skills to Ensure Safe and Supportive Client Focused Relationships

3 hours

$99.00 incl. GST

ONLINE WORKSHOP | Our lives rely on effective interpersonal skills both personally and professionally. This workshop aims to give you those skills to effect safe and effective relationships with clients in supportive focused situations while maintaining your own safety and boundaries.

More information

Understanding Different Personality and Communication Styles in the Workplace

4 hours

$129.00 incl. GST

In all aspects of our daily lives we are interacting and communicating with others yet so often there are times when there is miscommunication and confusion leading at times to conflict and less than satisfactory outcomes in the workplace.

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Understanding Different Personality and Communication Styles in the Workplace

4 hours

$129.00 incl. GST

ONLINE WORKSHOP | In all aspects of our daily lives we are interacting and communicating with others yet so often there are times when there is miscommunication and confusion leading at times to conflict and less than satisfactory outcomes in the workplace.

More information

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