Interpersonal Skills

Explore refugee and migrant experiences, principals of working with interpreters, cultural framework and values.

Learn skills to engage in safe and effective relationships with clients in support-focused situations while maintaining your own safety and boundaries.

This workshop will guide you to provide the support and care that meets the client’s needs in a way that maintains their and your personal, social and cultural identity.

In all aspects of our daily lives we are interacting and communicating with others yet so often there are times when there is miscommunication and confusion leading at times to conflict and less than satisfactory outcomes in the workplace.

Cultural Intelligence or Cultural Quotient (CQ) helps you communicate and connect with people of different backgrounds, cultures, and races. This workshop encourages participants to explore challenges, opportunities, and tools to apply CQ to their professional practice.

This workshop will equip you with key skills that can help you manage conflict, and transform challenging conversations into constructive and beneficial discussions.