Please Note: Attendees must have completed the MHERC: De-escalation: Effective Communication to Manage Distress workshop at some time in the past two years. Please wear comfortable clothing and footwear.
This workshop firstly revisits verbal de-escalation strategies, and environmental considerations before teaching practical and evasive techniques to ensure that both you and your client are kept as safe as possible in an actual or potential physical assault situation.
Risk in the environment
Recollection of effective verbal communication for de-escalation
Physical disengagement and effective breakaway techniques
Legislation in relation to workplace safety and self defence
Working with people experiencing mental health and addiction needs
Working with whānau
Maintaining professional and personal development
Chris is a registered nurse by profession with a background in mental health. She has over 25 years' experience in health/disability sectors. Her education portfolio includes mental health, disability, ethics and boundaries, communication and de-escalation, collaborative note writing, and culturally safe practice. Her PhD explored the mental health inpatient experiences of people with intellectual disability and she continues to publish on this and other topics including cultural diversity/cultural safety. She is currently Director and primary Consultant for ‘Pumahara Consultants, Personal and Professional Development Specialists’ and holds an Honorary Senior Lecturer role with The University of Queensland as well as other teaching roles with Universities around New Zealand and Australia.
Workshop Type: Intermediate | Workshop Level: Six
Early Bird Discount: $10 discount is available on registrations made up to 8 weeks before the workshop date (automatically applied at checkout)
Catering: Refreshments provided
Cancellations made up to 10 working days before a workshop will incur a $39 service fee.
Cancellations (or non-attendance) made 10 working days or less will not be refunded and the full workshop fee will be charged.
No fee applies if you are able to find a replacement participant.
MHERC reserves the right to cancel a workshop at any time due to unforeseen circumstances or insufficient registrations.
Only one person may view a webinar session per registration.
Please read our full Terms and Conditions before registering.