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Self-Care and Professional Practice When Working with Trauma and Tragedy

Learn how to support people better by not burning-out and being a support for your colleagues and agency. This is about recognising our recent experiences and how to work through it.



Develop skills to be the best you can be when practising support during a tragedy. Learn how to offer support without burn-out and be able to support your colleagues and agency. This workshop will focus on recognising and acknowledging traumatic experiences and how to work through them effectively.

Overview and Learning Intentions

  • Understand trauma in the context of your professional practice and personal boundaries

  • How acknowledging trauma and using trauma informed practice can provide effective support

  • Understand grief, loss, change and adjustment

  • The nature of Vicarious Trauma

  • How to be empathetic and compassionate without taking on the experience

  • Recognising the signs of compassion fatigue and burn-out in yourself and others

  • Gain tools and resources to use when working amongst trauma

  • How to keep yourself well and safe

  • The importance of mindful practice

Let's Get Real

  • Working with People Experiencing Mental Health and Addiction Needs

  • Working with Whānau

  • Working within Communities

  • Maintaining professional and personal development

Facilitated by Jacqueline (Jackie) Moore and Julie Grenfell

Jacqueline (Jackie) Moore

RegSW, BSW, Post Grad Dip Mgmt, MBA

Jackie has been an active member of the mental health and addiction sector since 2001 and held the co-chair role at Navigate Waitaha (Canterbury Mental Health and Addiction NGO Leadership Group) for four years. Her experience across a range of roles and organisations provides insight into mental health service delivery, strategic health direction and organisational development.

Julie Grenfell

BSW, Cert. Clinical Teaching, RegSW

Julie has been in the area of Health and Welfare in the NGO sector for 20 years as a practicing social worker. Julie was Clinical Manager at Relationships Aotearoa and provided support and clinical guidance to social workers, counsellors and psychologists who were providing much needed earthquake support following February 2011. Julie has had opportunities to provide part time lecturing in Social Work at the University of Canterbury and Ara over the last decade. Continuing her role in Social Work, Julie is now working at Nurse Maude Hospice and Palliative Services.


Workshop Type: Introductory | Workshop Level: Four 
Subsidised Rate: Check if you are eligible here. Tick applicable box when registering to apply discount
Early Bird Discount: $10 discount is available on registrations made up to 8 weeks before the workshop date (automatically applied at checkout)
Catering: Refreshments provided

Terms and Conditions

  • Cancellations made up to 10 working days before a workshop will incur a $39 service fee.

  • Cancellations (or non-attendance) made 10 working days or less will not be refunded and the full workshop fee will be charged. 

  • No fee applies if you are able to find a replacement participant.

  • MHERC reserves the right to cancel a workshop at any time due to unforeseen circumstances or insufficient registrations.

  • Only one person may view a webinar session per registration.

Please read our full Terms and Conditions before registering.

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