Mastering Case Management: Balancing Structure, Integrity and Care

Aim:

Develop a structured, focused, person-centred and mana-enhancing approach to clinical/senior support work. Create clarity when synthesising complex clinical factors/histories into workable and measurable formulations and plans. Make most effective use of limited time and resource constraints. Strengthen individual practice and develop consistency across teams and organisations.

Overview:

The workshop provides an opportunity to further develop key competencies supporting the main aims and components of case-management.  It demonstrates how to strike a balance between structure, clinical integrity, accountability, person-centred practice, cultural responsiveness, recovery and mana-enhancing factors.

It will assist practitioners, leaders and managers to adopt an approach which helps prioritise complex factors and develop clear treatment and support planning pathways.  

The intention is to strengthen individual practice to better support outcomes for tāngata whaiora, teams and organisations.

Learning Intentions:

• Understand the principles and aims of assessment and case management

• Practice how to develop clear and workable formulations

• Prioritise immediate, mid and long-term goal setting and action planning

• Create clear and effective case notes, record keeping and clinical review processes

• How to maintain an accountable, evidence-based and person-centred approach with limited resources 

 

Let's Get Real:

1. Working alongside tāngata whaiora

2. Working alongside tāngata whenua

3. Working alongside whānau

4. Working within communities

5. Challenging discrimination

6. Applying law, policy and standards

7. Maintaining learning and kamahi wellbeing

 

Facilitated by Mel Johns

MASW, B.A. (Hons), Cert. Supervision, Cert. AOD Counselling, RSW

Mel has over 25 years’ experience working in multiple mental health and addiction settings in Aotearoa New Zealand and the United Kingdom.  He has held a number of diverse roles - in residential, community, custodial, detox and crisis services - within statutory, voluntary, culturally specific and the commercial sector.

In addition to clinical practice, he has experience in governance, leadership, tertiary education, project management and supervision.  His passion is to develop and deliver client-centred and recovery-focused services, built on a foundation of social justice values. 

He has facilitated a range of workshops for MHERC over several years.  Mel currently works in private practice and contracts to a number of local, national and multinational organisations, working with a broad and diverse client base.

 

Workshop Type: Intermediate to Advanced | Workshop Level: Six and Seven | Catering: Refreshments provided

What Participants Have Said

"The facilitator, Mel, was a great strength, and how he led us through the workshop and connected the material shared with us as individuals and our mahi.”
 - July 2025

“The facilitator, Mel knew where people in the industry are lacking knowledege and filled the gap to help better our practise”
 - July 2025

 

• Cancellations made up to 10 working days before a workshop will incur a $39 service fee.

• Cancellations (or non-attendance) made 10 working days or less will not be refunded and the full workshop fee will be charged. 

• No fee applies if you are able to find a replacement participant.

• MHERC reserves the right to cancel a workshop at any time due to unforeseen circumstances or insufficient registrations.

• Only one person may view a webinar session per registration.

Please read our full Terms and Conditions before registering.