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Trauma Informed Care: Providing Safe and Effective Support to Adults

ONLINE WORKSHOP | This workshop will cover current research on trauma, including vicarious trauma, and how this affects the everyday life of people.



This introductory workshop will look at what trauma is and how it affects peoples everyday life. Learn about current research on trauma, including vicarious trauma. Participants will be provided with practical skills and resources for working with trauma work including how support workers can best support those who have experienced trauma.

This workshop is also available to attend in person - register here.

Overview and Learning Intentions

  • What is trauma and how it affects us

  • Understand Trauma-Informed practice

  • The importance of resilience on trauma outcome

  • Relating trauma to the context of earthquakes, floods, fires and the attack on the Canterbury Muslim Community

  • Introduction to Blue Note Foundation Research in Australasian Trauma Practice

  • Introduction to Bessel Van Der Kolk ‘The Body Keeps the Score’

  • Introduction to vicarious trauma and ‘Trauma Stewardship’ Laura van Dernoot Lipsky

  • How to use trauma informed practice principles and other tools to support people who have experienced trauma

Let's Get Real

  • Working with People Experiencing Mental Health and Addiction Needs

  • Working with Whānau

  • Working within Communities

  • Maintaining professional and personal development

Facilitated by Jacqueline (Jackie) Moore 

RegSW, BSW, Post Grad Dip Mgmt, MBA

Jackie has been an active member of the mental health and addiction sector since 2001 and held the co-chair role at Navigate Waitaha (Canterbury Mental Health and Addiction NGO Leadership Group) for four years. Her experience across a range of roles and organisations provides insight into mental health service delivery, strategic health direction and organisational development.

Workshop Type: Introductory | Workshop Level: Four 
Subsidised Rate: Check if you are eligible here. Tick applicable box when registering to apply discount
Early Bird Discount: $10 discount is available on registrations made up to 8 weeks before the workshop date (automatically applied at checkout)


You will need

  • Headset and Microphone

  • Built-in laptop camera or attachable webcam device (for laptop or PC)

  • Stable broadband connection 

Minimum System Requirements

  • As a guide, if you are able to Skype or watch online videos (eg: YouTube) from your device, your system requirements should be capable.

Operating System
Windows 7 and above
Mac OS X 10.6 and above

Internet Explorer 7 and above
Firefox - Latest version
Chrome - Latest version
Safari - 5 and above

Terms and Conditions

  • Cancellations made up to 10 working days before a workshop will incur a $39 service fee.

  • Cancellations (or non-attendance) made 10 working days or less will not be refunded and the full workshop fee will be charged. 

  • No fee applies if you are able to find a replacement participant.

  • MHERC reserves the right to cancel a workshop at any time due to unforeseen circumstances or insufficient registrations.

  • Only one person may view an online workshop session per registration.

Please read our full Terms and Conditions before registering.

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