Improve your experience. We are very sorry but this website does not support Internet Explorer. We recommend using a different browser that is supported such as Google Chrome or Mozilla Firefox.

Working with Culturally and Linguistically Diverse People (CALD)

ONLINE WORKSHOP | This interactive workshop will help participants develop cultural competency in their practice. Define culture, differentiate between observations, judgements, and evaluations, and be aware of your own cultural values. Learn the differences between refugee and migrant people’s experiences.



This interactive workshop will explore refugee and migrant experiences, principals of working with interpreters, cultural framework and values. Through this, participants will develop and enhance culturally competent practice.

This workshop is also available to attend in-person - register here.

Overview and Learning Intentions

  • Define culture and be aware of your own cultural values

  • Differentiate between observations, judgements, and evaluations

  • The differences between refugee and migrant people’s experiences

  • Understand how cultural framework impacts on practice

  • The principles of working with interpreters

  • Discover an explanatory model of the components of culture

  • The four elements of cultural competency 

  • Ways in which these elements can be applied to develop cultural competency in practice

Let's Get Real

  • Working with whānau

  • Working within communities

  • Challenging discrimination

  • Maintaining professional and personal development


Facilitated by Gail Moore and Ravit Abraham

Gail Moore BSW(Hons), MANZASW

Gail is the Senior Social Worker at Christchurch Resettlement Services. She has been working with culturally and linguistically diverse communities for the last seven years and finds it both rewarding and challenging. Since working with Christchurch Resettlement Services, Gail has developed a broader knowledge base and she is constantly being challenged around her world view and she is constantly reminded of the resilience and strengths of individuals and families.


Ravit Abraham BSW

Ravit is a social worker at Christchurch Resettlement Services with valuable experience working with migrant background people. As a migrant herself, Ravit brings an understanding of the resettlement journey. She is passionate about cultures and the impact cultural contexts have on our lives. The “Person in the Situation” practice principle is her “guiding torch” at her practice, and in her life.


Workshop Type: Intermediate | Workshop Level: Six
Subsidised Rate: Check if you are eligible here. Tick applicable box when registering to apply discount
Early Bird Discount: $10 discount is available on registrations made up to 8 weeks before the workshop date (automatically applied at checkout)


You will need

  • Headset and Microphone

  • Built-in laptop camera or attachable webcam device (for laptop or PC)

  • Stable broadband connection 

Minimum System Requirements

  • As a guide, if you are able to Skype or watch online videos (eg: YouTube) from your device, your system requirements should be capable.

Operating System
Windows 7 and above
Mac OS X 10.6 and above

Internet Explorer 7 and above
Firefox - Latest version
Chrome - Latest version
Safari - 5 and above

Terms and Conditions

  • Cancellations made up to 10 working days before a workshop will incur a $39 service fee.

  • Cancellations (or non-attendance) made 10 working days or less will not be refunded and the full workshop fee will be charged. 

  • No fee applies if you are able to find a replacement participant.

  • MHERC reserves the right to cancel a workshop at any time due to unforeseen circumstances or insufficient registrations.

  • Only one person may view an online workshop session per registration

Please read our full Terms and Conditions before registering.

Press enter to see more results