Mental Health Education and Resource Centre

Working with Difficult Behaviours and Bullying

$80 Early Bird* | $90 Non Subsidised


Workshop Type: Introductory | Workshop Level: Four | Catering: Refreshments provided

We all come across people who we label ‘difficult’ at some point in our lives, be it in the workplace, out in the community or at home. This session will help you understand why people can behave in these ways. It will look at our own responses and ways to manage these difficult situations.

Note: Participants will need to identify a difficult situation they are experiencing that they want to improve and develop a strategy to manage.

• Difficult behaviours and bullying – the psychology behind the behaviours
• Personal conflict management type
• Reframing difficult situations and developing strategies to enhance relationships

Learning Intentions
Participants will be provided with the opportunity to:
• Understand difficult behaviours and the context in which they occur
• Explore the notion of bullying from a personal and wider lens
• Practice conflict management techniques
• Develop a strategy to manage a difficult situation

Let’s Get Real Skills
• Working with Service Users
• Working with Families/Whānau
• Working with Communities
• Professional and Personal Development

*Subsidised Rate: Check if you are eligible here. Apply your discount by completing the ‘Subsidised rate eligibility’ section when registering.

*Early Bird Discount: Register by 6 April 2018 to receive $10.00 off (automatically applied at checkout). 

Please note: Distance learning participants may be joining this session via Webinar

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